Largest Dutch bank defaults on physical gold deliveries to customers

``ABN AMRO, the largest Dutch bank in the Eurozone, issued a letter to their gold contract customers of failure of delivery, and instead will pay account holders in a paper currency equivalent to the current spot value of the metal.'' -- Some commentators are saying that because ABN AMRO is relatively small, this isn't such a big deal. But shouldn't a small client of gold be able to acquire the gold they need in the market, if physical at all available? This seems to make it much harder to explain how the gold price is so low if the physical market is working "normally"...