Relevant:
- J.D. Power and Associates Reports: Satisfaction With Primary Mortgage Lenders Declines as Time From Application to Closing Increases
- Consumer Satisfaction with HE/HELOC Origination Increases
- bb&t top mortgage servicer in 2010
- ‘Incensed' Moynihan Pushes Back at BofA's Critics With Localized Campaign
- slower mortgage closings push borrower satisfaction lower
2008-10-20 — housingwire.com
"While consumers are surprisingly more satisfied with their lender this year than last, according to a study released Monday by J.D. Power & Associates, consumers slammed the nation’s largest lender as the worst. The group’s annual study of consumer satisfaction with their originators found SunTrust Mortgage ranking the highest among primary mortgage lenders, with a score of 790 on 1,000-point scale."
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